How Sodexo leveraged cloud ERP to manage its financial data more efficiently, CIO News, ET CIO

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by – Dhrumil Dhakan

With multiple ERP instances used by Sodexo, as much as the number of groups, rationalization and standardization of ERP has become an issue, which has led to a number of instances in countries such as the United States, Brazil, Europe and China. There were also a few instances dedicated to payroll processes.

Explaining the issue and the steps they have taken to combat it, Vera Ingallati, VPIT, Global Applications Management, Sodexo said, “We had around 7-8 ECC-6 instances on the Oracle database as of March 2020. We reviewed our contract with SAP and signed a new contract with SAP, which gave us access to their new HANA database as well as different types of access rights, which opened up the possibility of this contract. »

Realizing that moving to the cloud would help them be more efficient, their first opportunity for this was to move from Oracle database to HANA database, which was considered from a more cost-effective perspective.

She went on to say, “The second imperative was the fact that these instances were already hosted on-premises in dedicated Sodexo data centers and were tying up a lot of their resources. SAPs are not our core business, we use them mainly for financial payroll or HR and a player like TCS would be much more industrialized. We have started a discussion with SAP, TCS and other partners. TCS came up with this managed cloud solution, and it made a lot of sense to us because it showed the full potential of integrating a highly industrialized environment with specific skills and automation and a factory-like approach.

The whole conceptualization revolved around how Sodexo could conceptually aggregate the disparate and heterogeneous systems present in the organization and then leverage the TCS ERP platform on a cloud solution, alongside the SAP database on the stack. Microsoft.

“So our whole design and architecture principle was to make sure that the consolidation was done in a way that got the best in class out of two discrete components, one is the own platform TCS’s ERP and the other, whatever SAP data stored on Azure has to offer.As you know cloud is all the rage these days, so the very fact that we’re leveraging the cloud for what we’re doing here from architectural principles meant everything had to be done from resiliency, elasticity, whether you could enable more agility, how you adopt changes and refresh them continuously, these will fall into place seamlessly, so I would say that was a very cloud-centric guiding principle in terms of architectural consideration,” said Siva Ganesan, Global Head, Microsoft Business Unit , TCS.

In addition to leveraging this platform, Ingallati dug deeper into the organization’s cloud game adding that they have their own private Sodexo cloud on Azure and are also in a cloud skills center with the TCS being a public cloud, she further explained that they are certain investments in interconnection.

Talking about the benefits of the deployment, Ingallati said: “The benefits for us are already visible in terms of elasticity and we see that the combination of the migration to the new HANA database and the power of the cloud gives us improved performance. Over time, we will adjust consumption and eventually reduce it and reap a financial benefit.

Another benefit of this migration, as she stated, is that having made these investments in their current SAP landscape, they can quickly set up new environments when they want to start building a prototype on their future. ERP landscape at a manageable cost.

“It was a key driver for us, our cybersecurity team was very involved in this project, they did the review and design of the solution, there was a concern to move our SAP, financial and HR data to the cloud, to a managed cloud. I have to say, we came out of that with a strong security design,” Ingallati said.

“It was an opportunity to review the security of all applications that interface around SAP and to strengthen security. We have also made investments to interconnect and secure our TCS-managed cloud connections with our private cloud,” she added.

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